Returns
We truly hope that you are pleased with your purchase from Raahi Living. In the event that you wish to return your item, please follow the instructions below:
1. Eligibility
- Returns are accepted within 14 days from the date you received your order..
- The items must be returned in their original packaging, with tags still attached, and must be in unworn, unwashed, and undamaged condition.
2. Returns Process
- To initiate a return, please contact our customer support team at hi@raahiliving.com Provide your order details, including the item(s) you wish to return and the reason for the return.
- Our customer support team will guide you through the return process and provide you with shipping details.
3. Return Shipping:
- The customer is responsible for the postage and insurance costs associated with returning the item, and Raahi Living cannot be held accountable for any returns that are not received. We recommend using a trackable shipping service to ensure the safe return of the package.
- Please securely package the item(s) to prevent any damage during transit.
4 Refund:
- After the item has been inspected, your refund will be processed using the same payment method you originally used.
- The refund will be issued within seven days of receiving the returned item.
If you have any further questions or need assistance regarding returns, please don't hesitate to reach out to our customer support team.